Booking terms and conditions

Payment is made at the time of Checkin, before entering the cabin, except in case of cancellation.

– The amount of the first night will be charged if the cancellation is made 7 or less days before the date of entry.
– The total amount of the reservation will be charged in case of no-show.

• Check-in time is from 4:00 p.m. and check-out before 12:00 p.m. This schedule can only be modified if requested in advance and accepted by the establishment.
• We do not have a 24-hour reception, so it is necessary to provide an approximate time of arrival.
• In compliance with current law, all those over 16 years of age must present their ID as well as sign the traveler’s registration sheet to later send these to the competent authorities.
• It is necessary to provide a credit/debit card number as a guarantee of the reservation.
• In accordance with current law, smoking is not allowed inside the cabin. No traces of tobacco must be left anywhere, either in the accommodation or on the farm.
• The steam iron should not be used with clothes on.
• It is not allowed to accommodate a greater number of people than those corresponding to the maximum capacity set per cabin.
• It is not allowed to hold parties or other activities that may cause material damage or that may disturb other guests.
• It is not allowed to introduce explosive or flammable materials or substances or others that may cause damage or discomfort.
• After 00:00 there will be no activity that causes noise and prevents other guests from resting.
• The kitchen is equipped with the necessary utensils. Users are responsible for making proper use of them.
• The daily cleaning service in the cabins does not include kitchen utensils, the cleaning of cutlery, glassware and crockery is the responsibility of the users.
• We ask users not to make food that gives off strong odors (for example fried fish) since wood is porous and the smell can remain for several days and make the next guests uncomfortable.
• If organic remains that give off strong odors are discarded in the garbage, the user will be in charge of depositing it in the nearest container.
• Users have a kitchen kit that includes a garbage bag, dishwasher, sponge, cloth and bar of soap.
• During the stay, the change of linen will be made every 3 days from 12:00 to 16:00. If you consider that you can continue using part or all of the linen, please notify reception, in this way we reduce the use of water and polluting products necessary for cleaning, contributing to improving the environment.
• The towels and bathrobes are exclusively for personal hygiene, any other use that damages the linen must be reported as soon as possible and may entail a cost.
• Users will have the following personal hygiene amenities: shower gel, shampoo and bar of soap.
• The cabins have air conditioning, due to the fact that they are perfectly insulated, guests must make responsible use of it.
• The facilities will be kept in perfect use, each object in its original place. In the event of any damage, it must be reported.

USE OF THE FIREPLACE

• This service will only be active between the months of October to April.
• Do not add too much firewood as it can cause the cabin to overheat.
• Special care must be taken when opening and closing the door when inserting firewood, it must be inserted towards the bottom, as far away from the glass, preventing it from falling out. If burning remains fall, they must be kept on the hob until they go out; in no case must they be picked up manually. No clothing, towel, bathrobe or object that could catch fire should be left near the burning fireplace.
• The extinguisher must be used only in strictly necessary cases.

OPERATION OF THE THERMOS FOR HOT WATER USE

• All the cabins have a thermos with 200 liters of hot water, this, when mixed with cold water, makes a total of between 400 and 450 liters of water for the bath, which should be enough to fill the jacuzzi and a subsequent shower. In the event that the thermos runs out, it will reheat the water on its own in approximately 4 hours, if the water comes out completely cold it takes a minimum of 6 hours to reheat, so we recommend leaving it overnight.
• In no case should you manipulate the thermos.
• Petals or other objects that could clog it and/or damage the enamel are not allowed to be introduced into the jacuzzi.

Breakfast will be left at the door of the cabin between 10:00 and 10:30. If it is desired at another time, it must be requested in advance.

The Maria Manuela breakfast includes:

• A thermos with coffee
• A bottle of semi-skimmed cow’s
• Milk
• Jam
• Butter
• Fresh tomato
• Olive oil
• Salt
• Pastries
• Biscuit
• Yogurt
• Fresh bread
• Season’s fruit
• Sugar
• Colacao
• Infusion/tea or Nescafé (on request)

In compliance with regulation 1169/2011 on allergen information, Enoturismo María Manuela informs that the breakfasts served in our establishment may contain gluten, dairy, eggs and/or nuts. If you are allergic to any of these products, you can request a breakfast free of them upon request in advance of at least 24 hours.